Reserves (Holds)

All about placing and managing reserves (holds)

How do I reserve or place a hold on an item?
You can reserve, or place a 'hold' on, items when logged into your account. You can have 12 reservations or holds at any one time. (In Encore ...
Mon, 16 Jan, 2017 at 1:09 PM
I tried to place a hold on an item but it says no items requestable - why is that?
There are a number of possible reasons for not being able to place a hold on a particular item: You have a children's or young adult card an...
Wed, 17 Jan, 2018 at 12:23 PM
How will I know when I can collect the item I requested?
We will notify you when the item you requested is ready for collection. The easiest way is for us to send you an email so please make sure you have ...
Wed, 12 Oct, 2016 at 12:52 PM
How many items can I reserve?
You can reserve (place a hold on) up to 12 items.
Wed, 12 Oct, 2016 at 12:52 PM
Do I have to pay to request an item?
No: there is no charge for reserving items online. There is no charge for reserving items at the library desk, provided the item is in stock in...
Mon, 21 Nov, 2016 at 9:35 AM
How do I cancel or change a reserve?
To amend or cancel a reserve (holds) online you need to: login to your account Click on your name at the top right; Click on holds on the left...
Wed, 12 Oct, 2016 at 12:56 PM
How do I change my 'home' library?
You cannot change your home library online - if you wish to change your home library please contact your library and ask them to do it for you.
Wed, 12 Oct, 2016 at 12:56 PM