From the 8th of June 2020 libraries will begin resumption of service on a phased basis. 

 

Please contact your local library authority or consult their website homepages to find out what is happening and available in your area.

 

Contact details and web links can be found here - https://www.librariesireland.ie/find-your-local-library

 

Overdue Books

With regard to overdue books, you can renew your books online as usual but there's no need to worry: there are no late fines and we will be delighted to see you and your books back in our branches when we open again. Please contact your local Library Authority for local arrangements.

 

Reserves 

 

We have switched off online reserves until such time as soon as we can provide a full service safely for our staff and the public. If there are particular items you are interested in, please contact your local library authority and discuss you needs with the library staff locally. They will do their best to accommodate you as much as possible. 

 

Any reserves you made before 16th March will be held for you and we will contact you to arrange time when you can collect them. All communications will be dealt with locally by phone and email. 

 

 

Online Resources

 

If you have a library card you can start reading ebooks and listening to eaudio books straightaway, as explained here. If you don't have a library card, read on!

 

Library Cards Expiring

 

We have renewed all library cards that were due to expire in the near future so hopefully that won’t be a problem. If your card has expired please contact your local library authority or email: encoresupport@dublincity.ie

 

New members 

 

While some library services remain disrupted due to Coronavirus (COVID-19), you do not need to visit your local library to join before being able to use online services listed at https://www.librariesireland.ie/elibrary

 

See our step-by-step guide.

 

Just fill out the online form. You'll get a temporary library number and you can set up a library PIN. With those, you'll be able to access the online services at www.librariesireland.ie/elibrary straightaway.

 

PINs

We have also received enquiries from borrowers who don’t have or can’t remember their PIN. You'll find instructions on how to create or reset your library PIN here.

 

If you have any difficulty logging in or with your registration PIN please be sure to open a ticket or email: encoresupport@dublincity.ie and a member of the support team will do their best to get you up and running as soon as possible. For all other queries please contact your branch by email or telephone – they will do their best to help you.