You can reserve, or place a 'hold' on, items when logged into your account.
You can have 12 reservations or holds at any one time. (In Encore a reserve is called a hold.)
To place a hold:
1. Search the catalogue and find the book or DVD you are interested in.
2. If a copy of the item is reservable the 'Request It' button will be displayed, as in this screenshot
3. Click on the 'Request It' button.
3a. If you are not already logged in you wil be prompted to login now.
4. Select the branch you wish to pick the book up at.
5. Select Submit.
There is no charge for placing holds online.