When on the Encore search page at librariesireland.iii.com you'll see 'My Account' at the top right hand corner - where the arrow is pointing in this image:


When you click on the My Account link you'll be brought to a login screen:

Enter your NAME (this should follow the format of "Familyname, Firstname", eg. "Kelly-McSwiney, Michael" or "Oman, Ann") LIBRARY CARD NUMBER (enter the full number without any spaces and with upper case letters if there are any) and your PIN.

If you cannot remember your PIN or don't have one, click here for instructions.

When logged in, if you cannot see your account details click on My Account as shown here:

If you have any difficulty logging in or with any aspect of the online services be sure to open a ticket or email: encoresupport@dublincity.ie and a member of support team will do their best to up and running as soon as possible.