Support

LOGGING IN AND MANAGING YOUR ONLINE ACCOUNT 11

• Kilkenny library card holders - note on logging in to Libraries Ireland
• How do I login to my library account?
• How can I see what items I have out and what reserves I have placed?
• Can I see my children's loans when logged into my own account?
• How do I reset my PIN?

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Borrowing and Renewing 9

• How many items can I borrow from the library?
• How do I renew my books online?
• Can you send me a reminder before my books are due back?
• Why do I get a 'You cannot renew items because: Your registration has expired' message?
• Can I leave books back in any library?

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Reserves (Holds) 7

• How do I reserve or place a hold on an item?
• I tried to place a hold on an item but it says no items requestable - why is that?
• How will I know when I can collect the item I requested?
• How many items can I reserve?
• Do I have to pay to request an item?

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Readings Lists and Reading History 3

• How do I save my reading history?
• What is My Lists?
• What is My Basket?

Searching the Catalogue 1

• How do I find books on CD?